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Terms & Conditions

These Terms and Conditions for the supply of training services by OTJ Training are deemed to be accepted by the Client upon the booking of services supplied by OTJ Training.
1. Where OTJ Training arranges for an instructor to deliver services on the Client's premises or site, it is the Client's responsibility to ensure that they are protected by sufficient and adequate insurance against employer's liability and third party risks arising during or related to the supply of training requirements of the Client.
2. Where OTJ Training arranges for an instructor to deliver training on the Client's premises, it is the Client's responsibility to ensure that they have the facilities available as specified on the 'on site course criteria form' which is issued along with the booking form.
3. Where a PASMA course is booked on site, we will ideally need an indoor area 6 metres high to erect a 4.2 metre mobile access tower. If this is not available, this part of the training can be carried out outside. However, if the weather conditions mean that the training must be abandoned, then OTJ Training reserves the right to charge the Client as per the booking form for the whole duration of the course. Should the client wish to continue the training on another day, OTJ Training reserves the right to charge for the extra time. The instructor's word is final.
4. OTJ Training reserves the right to sub-contract the provision of training to its associates. OTJ Training reserves the right to prevent delegates from attending a course, or to expel them from a course if their behaviour is deemed inappropriate or disruptive. The instructor's word is final.
5. OTJ Training must be informed in writing of any medical condition which may affect them or others (e.g. epilepsy, diabetes). OTJ Training will keep such information in confidence. In addition, for courses which involve physical activity, it is the responsibility of each trainee to take appropriate medical advice that they are fit to take part.
6. All delegates must be able to understand both spoken and written English in order to understand a course, as well as the safety instructions on equipment (not just in the training environment but also in the work environment). If a delegate does not meet this requirement, OTJ Training reserves the right to not train the delegate and charge as per the booking form. The instructor's word is final.
7. The Client will accept full responsibility for all statutory requirements placed upon a Client by the relevant governing bodies and the Acts including the maintenance and safety of vehicles, plant, lifting equipment, protective clothing and all applicable insurances including any loss, injury or damage sustained during the course or training, or arising out of neglect and/or breach of statutory duty by the Client or any other way.
8. It is the Client's responsibility to ensure that the training facilities, equipment and conditions are appropriate to the training provision as indicated on the appropriate 'onsite booking form'. OTJ Training and/or designated company representatives reserves the right to abandon/discontinue or rearrange the provision of training where such circumstances prevail that would affect the quality of the training provided. This includes the provision of faulty equipment and plant without relevant test certificates. In the event of cancellations/re-organisation, the Client is responsible for the costs incurred.
9. All fees quoted are exclusive of VAT. All fees are payable at least three days before the course is due to run. Clients may request credit but this will only be granted after a satisfactory credit check, and all invoices must be paid within 30 days of the invoice date and shall thereafter be subject to the provisions of the Commercial Debts (Late Payment of Invoices) Regulations 1998. No certificates or course reports will be issued until payment has been received in full.
10. All joining instructions will be forwarded following receipt of a correctly completed and signed booking form and payment.
11. OTJ Training reserves the right to make changes to programmes, training, dates, venues and fees at any time as necessary.
OTJ Training will endeavour to provide a specific trainer for part or all the period of the course but this cannot be guaranteed whether for all or part of the period of the course.
12. OTJ Training accepts no liability for loss where caused by its own negligence. Such loss shall be limited to the contract value and OTJ Training will not be liable for further or consequential loss caused.
13. Where a firm booking is subsequently cancelled, OTJ Training reserves the right to apply the following charge: for cancellations made up to 14 days before the course start date, 10% of the course fee; for cancellations made 14 days or less before the course start date, 50% of the fee; 7 days or less before the course start date the full fee. All cancellations must be in writing. The date that OTJ Training receives the written cancellation will be regarded as the date the cancellation has been made and appropriate charges will be applied. However, candidate substitutions may be made prior to the course start date.
14. OTJ Training reserves the right not to send out any certification until full payment for the course has been made. The cost for replacement ID Cards and Certificates stands at £25.00 + VAT.
15. OTJ Training cannot guarantee that the food it provides is suitable for all allergy sufferers and therefore cannot take responsibility for food that may affect allergy sufferers. All food may contain nuts.
16. These Terms and Conditions of Business may only be varied by express agreement in writing by both the Client and a Director of OTJ Training.